Frequently Asked Questions
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Do you provide upfront pricing?
Yes. We provide a clear price before work begins. For complex issues, we share ranges and confirm onsite.
Are your technicians licensed?
All field technicians are licensed and insured per provincial requirements.
Do you handle emergencies?
We operate 24/7 emergency service in major Canadian cities.
What are your service areas?
We cover Ontario, British Columbia, Alberta, Quebec, and more. Contact us for availability in your city.
What is your warranty policy?
Most repairs include a minimum 90-day warranty; installations typically include 1-year coverage. Specifics vary by service and manufacturer.
How soon can you schedule a visit?
Same-day service is often available before 2 pm; otherwise, we’ll prioritize next-day with a 2–3 hour arrival window.
What payment methods do you accept?
We accept major credit/debit cards, e‑transfer, and contactless payments. Financing is available on select projects.
Is drain cleaning safe for my pipes?
We use mechanical methods and hydro‑jetting appropriate to pipe material. We avoid harsh chemicals unless specifically required.